Tweet
Hiring a car should be a relatively simple and pain-free experience – yet the variation of experiences I have received in the last 2 years alone almost saw me lose my faith in the industry. I have written about a couple of these experiences in the past – from being taken for granted to struggling to get a VAT invoice. I say that stories like these ‘almost’ saw me lose faith – and I say ‘almost’ as my experience with another rental company last week has gone a long way to restoring it. You are about to read my Customer Experience Review of Enterprise Rent-a-Car – another well-known name in the vehicle hire industry. I hope you enjoy reading it.