Tweet
Has anyone had problems with Torresat TV. Sunday afternoon a notice came up on my screen saying "Access denied check subscription! I knew there was noting wrong with my payments so I went to their office in Punta Prima nd they agreed that there was no problem and that I should report the proble to the engineer. They didnt offer to do it themselves even though it was their problem. I reported to the engineer monday afternoon and waited. On tuesday morning I rang the enginee again. They rang back to say I owed two months payments. We did have words about this and she then said that she would not send an engineer. I again rang the office in Punta Prima and after half an hour waiting on the phone they agreed once again that I owed nothing. This is just one of a sorry series of incidents of problems I have had since october. We spent the whole of November without TV all together until they changed the transmitted. They gave me a months credit.
They are now advertising free installation and this iritates considering I paid 250 euros in October. Frankly I am disgusted with the service and wish that Telemicro were still around as they respected their customers.
When you phone 902 150 255 you get a recorded message "Hello thank you for calling Torresat the best television provider, please hold the line etc " You wait and wait and wait until the line goes dead.
The only good thing about Torresat is Roy the installer
They are now advertising free installation and this iritates considering I paid 250 euros in October. Frankly I am disgusted with the service and wish that Telemicro were still around as they respected their customers.
When you phone 902 150 255 you get a recorded message "Hello thank you for calling Torresat the best television provider, please hold the line etc " You wait and wait and wait until the line goes dead.
The only good thing about Torresat is Roy the installer
Comentario