As some of you will know, the once excellent Master Cadena electrical stores are having problems - the main one I used near the Mercadona at Aguas Nuevas has already closed, and the one in the Habaneras is in the process of doing the same.
I have bought many electrical and household items there over the last few years, since abandoning Miro who used to get all my considerable business in this area, after they'd showed how they treated ' exceptional customers ' the first time I had a problem with one of my many purchases there....
I have several items, some of some high value which are still under 2 year warranties...
Typically - my fridge-freezer - a ' Philips Frost Free Whirlpool ' - packed-up completely last Saturday, losing me considerable ampounts of defrosted food when I detected the problem... - of course - it's just 6 months out of guarantee.
Any advice on WHAT I can do to track down a response from Master Cadena aboout this, as well as safe-guarding my already existent warranties ?
I have bought many electrical and household items there over the last few years, since abandoning Miro who used to get all my considerable business in this area, after they'd showed how they treated ' exceptional customers ' the first time I had a problem with one of my many purchases there....
I have several items, some of some high value which are still under 2 year warranties...
Typically - my fridge-freezer - a ' Philips Frost Free Whirlpool ' - packed-up completely last Saturday, losing me considerable ampounts of defrosted food when I detected the problem... - of course - it's just 6 months out of guarantee.
Any advice on WHAT I can do to track down a response from Master Cadena aboout this, as well as safe-guarding my already existent warranties ?
Comentario