abroadband

[RobertSeviour]

Still not able to register the abroadband modem

Hi Iain,

I get the impression that the company is still at an early stage of development: they did not reply to a message that I sent using their contact form, then today I received an email with a "support ticket number" which told me to do what the help line man had said. That was to delete cookies, load the installation program and only then a browser. I did this very carefully yet the result was just the same, I am unable to progress with registration beyond screen 1 of 3.

At that point I tried to phone their help line - since the support ticket email carried a line saying 'don't reply to this email'. I tried calling 3 times, but there was nothing beyond on-hold music.

This is all most frustrating and disappointing since I saw the international aspect of the modem as being very useful on my many journeys.

I have emailed abroadband to say that if they can't provide a solution without further delay, I will return the modem requesting my money back.

Robert

[arrowman]

Thank you Robert, I hope they manage to sort out the problem for you.

Iain

[Andrew64]

Hi Robert!

I have been doing some research myself, as I am seriously thinking about buying an abroadband Dongle and Data SIM. As part of that research, I found this Forum here and quite a lot, of other information.

As this Forum and its members have helped me, I would like to give some help back if I can.

I am sorry that you are having these problems, with your abroadband device. So to try to help I joined this Forum and will post some things, that I hope may help you and perhaps others.

What are the correct abroadband profile settings?

For abroadband, please use the following settings:
profile name: abraodband
user name: mdata@mdata.com
password: ppp
DNS settings: dynamic
APN and additional settings: static
APN: mdata.com
IP settings: dynamic
authentication protocol: CHAP or PAP
access number: *99#

Their YouTube Channel:-

YouTube - Canal de abroadband

QUICKVIEW: A1 abroadband International Data Roaming Tariff:-

the::unwired - QUICKVIEW: A1 abroadband International Data Roaming Tariff

I hope that this information, will help you sort things out. Please let us know, how you go on.

Best wishes,

Andrew.

[Andrew64]

The QUICKVIEW: A1 abroadband International Data Roaming Tariff:-, leads to a comprehensive professional review of using abroadband. Not being familiar with this Forum, when I posted it does not show the Link properly.

Best wishes,

Andrew.

[arrowman]

Andrew64,
I followed the links and found the reviews very interesting, thanks for the posting.
I am looking forward to hearing what Caboroiger has to say after his visit to Spain.
Kind regards,
Iain

[Andrew64]

Thank you Iain, for your reply. I am glad that, you found the information useful. You are most welcome, for the posting.

I used the following link, to contact the company and have twice received very quick replies. my abroadband - abroadband.com

Upon chosing your query type and submitting your question, you are assigned a Ticket Number.

When I asked about using my own unlocked Dongle and as to what settings I would need, this is the answer I received.

Dear Mr *****

Thank you for your interest.

Our SIM card can be used with your USB device. Here are the required settings:

profile name: abroadband

Username: mdata@mdata.com
Password: ppp
DNS settings: dynamisch
APN & advanced settings: statisch
APN: mdata.com
IP settings: dynamisch
access protocol: CHAP oder PAP
access number: *99#

However, only abroadband hardware with abroadband Dashboard serviced.

Do you already know our FAQ at A1.net - A1 Standard Login Seite ? Just take a look and you will find the answers to the most frequently asked questions.

Just call us, if you have any further questions.

Kind regards

Hannes Fröhlich
A1 service team


A1 Telekom Austria AG / Obere Donaustraße 29 / A-1020 Wien
Firmenbuch-Nr. 280571f / Firmenbuchgericht: Handelsgericht Wien

Sadly A1.net - A1 Standard Login Seite, is all in German. I have only found one page in English and that is welcoming visitors, to Austria and detailing what the A1 Network can do for them. So I imagine that abroadband, uses Austria's A1 Telekom's Netwok.

I hope that this information, is of help to any one in need of it.

Best wishes,

Andrew.

[caboroiger]

Hi all
Sorry I didn't reply whilst in Spain. I couldn't afford it. I found the abroadband easy to use. However it was very very expensive. I used it for 4 skype "video calls", should have only been 2 but skype kept reporting your broadband is giving problems, then dropping out. I thought this would be expensive, but not €30 worth. I must admit I did not disable the updates for microsoft and my virus checker, and was horrified to see that the microsoft update was 40meg.... I think if you disable updates and just look at e mails, it may be worth it, then again do you want to run your computer without full upates??. I used it about 3 times, for 20 minutes each time or so,and ran up a bill of €50.
Next time I will be visiting the internet cafe/shop at €2 per 20mins........

[arrowman]

Hi Caboroiger,
I have been waiting for your update, what a disappointment, it seems as if you were almost paying roaming charges and that’s not what it says on the can (so to speak).
I hope that Abroadband aside you had a really good break and thank you for keeping us informed. I am now back to looking for a way to surf the internet in Spain.
Best wishes,

Iain

[kenspain]

hi all

Sorry if this is a bit late only i have just found this forum about abroadband which i received last week, I thought it would be a good thing for me as i do a lot of traveling in my motor home, I found it easy to use and get on line ok. but found it is a bit dear to use so i will only use this in an emergencies.