Decode Car Hire

[robert muldoon]

Decode car hire

I got my money into my account today after a lot of badgering.thanks for all your help. But it shows there is someone still around

[henkattema@hotmail.com]

Decode Car Hire

I think this is your link: European Consumer Centre Ireland

[robert muldoon]

This is the link:
http://www.consumenteninformatiepunt...m-02102009.pdf
Don't if it works for you. I'm a Dutch citizen having a complaint against a cross border company.
Please check also: ECC: Trading Standards Institute Maybe they can help out UK based citizens.

I am an Irish citizen not UK, so where would I get a croo
ss border complaint maybe from EU office in Dublin?

[henkattema@hotmail.com]

Decode Car Hire

This is the link:
http://www.consumenteninformatiepunt...m-02102009.pdf
Don't if it works for you. I'm a Dutch citizen having a complaint against a cross border company.
Please check also: ECC: Trading Standards Institute Maybe they can help out UK based citizens.

[robert muldoon]

Checked our there address with Google. Lots of other firms uses the same address, so I think you will find nothing there.
Did fill in yesterday a Cross Border Complaint Form (ECCNET) and mailed a copy to Decode. I finally did get a mail back from them stating that my money was refund by there accountant.
I keep you posted if the money really find it's way back to my account!

Where do you get this 'Cross border compaint form@ ?

[henkattema@hotmail.com]

Decode Car Hire

Checked our there address with Google. Lots of other firms uses the same address, so I think you will find nothing there.
Did fill in yesterday a Cross Border Complaint Form (ECCNET) and mailed a copy to Decode. I finally did get a mail back from them stating that my money was refund by there accountant.
I keep you posted if the money really find it's way back to my account!

[robert muldoon]

Decode

I have a niece living in London who is going to Regent st and check them out

[henkattema@hotmail.com]

Anybody knows what is happening at Decode

Before I post my scam story about hiring a car at Decode, does anybody knows what is happening at Decode?
They don't reply on mail and the phone is answered with a standard message.

[robert muldoon]

I have booked car with Decode Car Hire in Murcia/Spain in the end of August. I had a problem with double charge. They fully charged my cc when I made reservation in their website and when I arrived at the Airport I had to pay again!! After a week i got my money back..

I am still waiting to get my money back after six weeks, they now dont answer the phone - looking bad!!

[Easy09]

I have booked car with Decode Car Hire in Murcia/Spain in the end of August. I had a problem with double charge. They fully charged my cc when I made reservation in their website and when I arrived at the Airport I had to pay again!! After a week i got my money back..

[dotravel]

Decode Car Hire

Robert, they acted just like in your case until I wrote a recorded letter to them saying should they not refund the monies within ten days I would start court proceedings against them under the sale of goods and services act 1982.
If you are in N.Ireland Consumer Direct will give you help - Eire may be different.
Don't give up - these operators stay quiet as long as they can get away with it.
Good luck.

[robert muldoon]

Decode certainly appear fishy - telephones or emails do not get answered.
They got a fright when the law rang their mailing office in London!! Just now they answered their phone and promised my money back as 'no car was available'.

I think I have just been conned, I applied for a car ,they took my money for 2 weeks car hire and then informed me there was no car available and they would refund my money,i gave all the detalis but NO money refunded after 3 weeks
i am from Ireland ,where do I lodge compaint about this company as they wont relply on phone or emails

[ScammedbyDecodeCarHire]

Please see my amended posting.

[dotravel]

Decode Car Hire

Decode car hire got back to me with an unable comply, I've also urged my CC company to be vilgilant with any transactions on my CC and gave them Decode's website, just in case.

Hi CasaMack
Did you get your money back?

[dotravel]

Scammed by Decode Car Hire

i thought things where a bit fishy, the crooked twots want shutting down

Decode certainly appear fishy - telephones or emails do not get answered.
They got a fright when the law rang their mailing office in London!! Just now they answered their phone and promised my money back as 'no car was available'.